NO REFUND policy

In the event that you are dissatisfied with your purchase for any reason (highly unlikely), please contact us directly within 2 weeks of your purchase. We have a strict no refund policy. However, we will be happy to schedule a 10 photo maximum photoshoot for you and your sweetheart. Failure to contact us within 2 weeks of an unsatisfactory service will result in no follow up accommodations. You will need to submit documentation (photos) and 2,000 words minimum on why the services rendered were unsatisfactory. We will also need the original signed contract emailed to us at events@lavishluxuryla.com. We require added documentation because we insure our services always meet the highest expectations of our clients.